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Responsible Kenn Dessinger
Last Update 06/15/2026
Completion Time 16 hours 4 minutes
Members 1
  • Introduction
    1Lessons · 2 min
    • What is Odoo in two minutes
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  • Help Desk
    23Lessons · 2 hr 32 min
    • Helpdesk Overview | Odoo Helpdesk
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    • Website & Email Tickets | Odoo Helpdesk
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    • Customer Ratings | Odoo Helpdesk
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    • Help Center | Odoo Helpdesk
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    • Helpdesk Reporting | Odoo Helpdesk
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    • Helpdesk Stages | Odoo Helpdesk
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    • Helpdesk Teams | Odoo Helpdesk
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    • Helpdesk Tickets | Odoo Helpdesk
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    • How to Receive Tickets | Odoo Helpdesk
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    • Service Level Agreements (SLAs) | Odoo Helpdesk
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    • Live Chat: Setup | Odoo Helpdesk
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    • Live Chat: Chat Bot | Odoo Helpdesk
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    • Track & Bill Time | Odoo Helpdesk
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    • After-Sales Features | Odoo Helpdesk
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    • Help Center - Forums | Odoo Helpdesk
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    • Help Center - Knowledge | Odoo Helpdesk
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    • Help Center - elearning | Odoo Helpdesk
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    • Customer Ratings | Odoo Helpdesk
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    • Helpdesk Reporting | Odoo Helpdesk
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    • Live Chat: Participate | Odoo Helpdesk
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    • Live Chat: From Chatbot to SO | Odoo Helpdesk
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    • Live Chat: Track Visitor Activity | Odoo Helpdesk
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    • Inactive Tickets | Odoo Helpdesk
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  • Contacts
    1Lessons · 5 min
    • Contacts: Basics | Getting Started
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  • Accounting
    39Lessons · 4 hr 23 min
    • Getting started | Odoo Accounting
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    • Chart of accounts | Odoo Accounting
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    • Update your chart of accounts | Odoo Accounting
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    • Import an opening balance | Odoo Accounting
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    • Issue a customer invoice | Odoo Accounting
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    • Customer invoice from sales order | Odoo Accounting
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    • Issue a credit note | Odoo Accounting
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    • Register a vendor bill | Odoo Accounting
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    • Vendor bill digitization | Odoo Accounting
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    • Payment terms & terms and conditions | Odoo Accounting
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    • Payments and outstanding accounts | Odoo Accounting
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    • Online payments | Odoo Accounting
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    • Cash discounts | Odoo Accounting
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    • Bank configuration | Odoo Accounting
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    • Bank transactions and synchronization | Odoo Accounting
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    • Bank reconciliation | Odoo Accounting
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    • Bank reconciliation models | Odoo Accounting
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    • SEPA credit transfer | Odoo Accounting
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    • SEPA direct debit | Odoo Accounting
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    • Taxes and VAT | Odoo Accounting
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    • Customer payment follow-up | Odoo Accounting
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    • Cash basis | Odoo Accounting
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    • Fiscal positions | Odoo Accounting
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    • Tax report and return | Odoo Accounting
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    • Extra Taxes (ecotax, alcohol, luxury,...) | Odoo Invoicing
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    • Asset creation and management | Odoo Accounting
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    • Asset models and automation | Odoo Accounting
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    • Expense and revenue recognition and one-shot entries | Odoo Accounting
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    • Analytic budgets | Odoo Accounting
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    • Analytic Accounting | Odoo Accounting
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    • US Tax Compliance - Avatax | Odoo Accounting
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    • Multi-company and branch management | Odoo Accounting
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    • Financial reports | Odoo Accounting
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    • Inventory valuation | Odoo Accounting
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    • Inventory valuation (Continental) | Odoo Accounting
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    • Inventory valuation (Anglo-Saxon) | Odoo Accounting
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    • Multi-currency - Realized Gains/Losses | Odoo Accounting
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    • Multi-currency - Unrealized Gains/Losses | Odoo Accounting
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    • Closing the fiscal year | Odoo Accounting
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  • Sales
    27Lessons · 3 hr 39 min
    • Online Quotations | Odoo Sales
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    • Coupons | Odoo Sales
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    • Promotion Basics & Discounts | Odoo Sales
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    • Invoicing Policies | Odoo Sales
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    • Sales Tax: Part 1 | Odoo Sales
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    • Sales Tax: Part 2 | Odoo Sales
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    • Delivery Prices | Odoo Sales
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    • Sales Tax: Part 3 | Odoo Sales
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    • Delivery Lead Times | Odoo Sales
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    • Dropshipping | Odoo Sales
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    • Sales Basics | Odoo Sales
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    • Your First Quotation | Odoo Sales
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    • Create Products | Odoo Sales
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    • Create Product Variants | Odoo Sales
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    • Loyalty Programs | Odoo Sales
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    • Quotation Templates | Odoo Sales
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    • PDF Quote Builder | Odoo Sales
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    • Gift Card Programs | Odoo Sales
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    • Pipeline Management for a B2B Equipment Supplier | Odoo Sales
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    • Pricelists: Multiple Prices Per Product | Odoo Sales
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    • Product Documents | Odoo Sales
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    • Sales Calls With VoIP | Odoo VoIP
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    • Gelato Connector | Odoo Sales
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    • Commission Plans | Odoo Sales
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    • Quote calculator Basics | Odoo Sales
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    • Configuring and adding Headers & Footers with PDF Quote Builder | Odoo Sales | Odoo Sales
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    • Adding headers and footers to quote templates and products | Odoo Sales
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  • Marketing
    1Lessons · 55 min
    • Master Odoo Marketing Suite in 1 Hour
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  • Email Marketing
    9Lessons · 1 hr 19 min
    • Email Marketing Campaigns | Odoo Marketing
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    • Mailing Lists | Odoo Marketing
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    • Manage Opt-Outs | Odoo Marketing
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    • Lost Leads Reactivation Email | Odoo Email Marketing
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    • Email Marketing Templates | Odoo Email Marketing
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    • Advanced Email Marketing Templates | Odoo Email Marketing
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    • Email Marketing Essentials | Odoo Email Marketing
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    • A/B Testing | Odoo Email Marketing
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    • Marketing Emails with A/B Tests | Odoo Email Marketing
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  • Events
    14Lessons · 1 hr 39 min
    • Multi-slot events | Odoo Events
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    • Exhibitor Booths | Odoo Events
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    • Live Broadcast & Gamification | Odoo Events
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    • Manage Communication & Attendance | Odoo Events
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    • Online Exhibitors | Odoo Events
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    • Events Lead Generation | Odoo Events
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    • Events Basics | Odoo Events
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    • Edit and Publish SEO-friendly Events | Odoo Events
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    • Talk Proposals | Odoo Events
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    • Communicate With Speakers | Odoo Events
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    • Event Tracks | Odoo Events
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    • Event Templates | Odoo Events
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    • Measure Your Success | Odoo Events
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    • Attendance by Barcode | Odoo Events
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  • Surveys
    9Lessons · 1 hr 13 min
  • eLearning
    2Lessons · 17 min